SHIPPING POLICY
• We offer local shipping for all orders made through our website. Delivery time is from 3 to 5 working days. Every order is prepared per request, kindly allow some time for processing your order.
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For security reasons and to maintain the safety of shipments, all parcels will not be allowed to open before receipt.
• Customers will be messaged when the order is ready to be dispatched along with the unique tracking number and the shipment carrier.
• Orders made through the Bijaar website are shipped through a third-party courier service after being dispatched from the main warehouse. You will receive a notification email once the order is completed and dispatched. The courier will contact you before delivering the order to arrange a convenient delivery time.
• Orders are not processed, shipped, or delivered on national holidays. All orders placed on Friday, or on a national holiday, will be processed the following business day.
• If you wish to cancel your order, kindly send an email to contact@bijaar.com or send a message on WhatsApp to confirm your cancellation no later than one business day after placing your order. If orders are canceled within the allowed time-frame, a refund will be made in the form of the original payment.
• Cancellations made after the indicated time-frame cannot be refunded in payment and will be refunded with a credit note for the order amount.
- Shipping charges are non-negotiable and nonrefundable.
• In case the order is not received within a week of delivery please contact us and we will get back to you with all the details.
• Kindly note that failure to receive your order after it has been shipped for a maximum period of 1 week will automatically subject your order to its cancellation.